Privacy Policy

Effective Date: July 7, 2026

At Burley Branding Co., we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your choices regarding your information.

Information We Collect

We may collect the following information when you interact with us:

• Name
• Company name
• Email address
• Phone number
• Billing and shipping addresses
• Payment information (processed securely by our payment providers)
• Order history
• Artwork, files, and other information you submit for custom orders
• Communications with our team by email, phone, or text message

How We Use Your Information

We use your information to:

• Process and fulfill orders
• Provide quotes and customer support
• Communicate about your orders and projects
• Send proofs, approvals, and production updates
• Respond to questions and requests
• Improve our products and services
• Comply with legal obligations

SMS/Text Messaging

If you choose to receive text messages from Burley Branding Co., you agree to receive SMS messages related to:

• Order updates
• Proof approvals
• Scheduling and appointment reminders
• Shipping notifications
• Customer service communications
• Other information directly related to your orders or account

Message frequency may vary.

Message and data rates may apply.

You may opt out at any time by replying STOP to any text message. For assistance, reply HELP or contact us directly.

SMS consent is not shared with third parties or affiliates for marketing purposes.

Information Sharing

We do not sell your personal information.

We may share information with trusted service providers that help us operate our business, including:

• Payment processors
• Shipping carriers
• Shopify
• Printavo
• Twilio (for SMS messaging)
• Other vendors that assist with order fulfillment and business operations

These providers only receive the information necessary to perform their services on our behalf.

Cookies and Analytics

Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, and analyze website traffic.

You may disable cookies through your browser settings, although some website features may not function properly.

Data Security

We take reasonable administrative, technical, and physical safeguards to protect your personal information. While no method of electronic transmission or storage is completely secure, we strive to protect your information using industry-standard practices.

Your Choices

You may request to:

• Access the personal information we have about you
• Correct inaccurate information
• Request deletion of your personal information where applicable
• Opt out of marketing communications

Some information may be retained as required by law or for legitimate business purposes.

Children’s Privacy

Our services are not directed toward children under 13 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact us:

Burley Branding Co.
1237 Overland Ave
Burley, ID 83318

Phone: (208) 678-1575

Email: orders@burleybranding.com